Sunday, 8 November 2015

Veronica Castillo saw winnings hit $8 million on pokie machine but casino said impossible


Veronica Castillo saw winnings hit $8 million on pokie machine but casino said impossible
A WOMAN was stunned when her pokie machine showed that she had won $8.5 million.
The casino though told her not to believe what she had seen. The machine had a maximum jackpot of $20,000 and the figure she saw was a malfunction.
Veronica Castillo took her mum to Lucky Eagle Casino and Hotel in Rochester, Washington,


and had put about $100 into a video game, Jurassic Riches, when the machine showed her winnings rolling over and over.
The figure kept climbing until it showed Castillo, of Portland, Oregon, had won more than $8.5 million.
“I was very excited and happy,’ the mortgage loan officer told KOIN. “Then, I couldn’t believe it.”
The casino staff came over and told her the machine had made an error and malfunctioned.
“They shut off the machine, took it away, printed out a ticket and gave me $80.”
All of the casino’s gaming machines have a sticker stating that a malfunction of the machine voids all pays and plays.
“To me, it’s cheating, may even be fraudulent,” Castillo said.
“I was very disappointed, very upset and then I started to think about all the people there, and then I got angry.
The casino is adamant that it did nothing wrong.
“The win claimed by Ms Castillo is not legally or practically possible on the machine,” said Lucky Eagle Casino and Hotel spokesman Joseph Dupuis in a statement.
“We deeply regret that Ms. Castillo temporarily experienced an incorrect credit display while the machine began its process of metering down after the display malfunction, and have offered her a weekend stay in one of our suites as our guest, as well as dining at the property and free play included.
Castillo is considering legal action.
“If it needs to go to trial, then we’ll go to trial,” she told The Oregonian.
Washington State Gambling Commission said the pokie game Jurassic Riches was not regulated unlike other machines in the casino.
Spokeswoman Susan Newer told The Oregorian that an agent assigned to the casino reported that the game had acted “odd” before “spinning backwards.

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